When a baby with Down syndrome is born, the hospital staff notifies the parents that the Down Syndrome Connection has a gift basket available to them and if the family is interested in accepting the gift basket then the hospital contacts our organization on behalf of the family. No patient information is exchanged unless the family volunteers their information and the HIPAA laws of privacy are respected.
Family members and friends may also request a basket on behalf of the parents, to be delivered to the hospital or family’s home address.
Each representative delivering the basket is trained with the DSCNWA guidelines for delivering a basket and is willing to connect with the family in whatever avenues of support the family needs, including visiting with them about being a parent of a child with Down syndrome. This would be offered to the family and if accepted, the representative of our organization would be considered a guest of the patient. Several of our parent volunteers are bilingual and come from a variety of cultures.
DSCNWA works to make sure every new baby born with Down syndrome is celebrated, and that parents receive support as they face a new life with this diagnosis.